Platform Evolution: Improving Outcomes through Platform Features and Functionality
Our mobile development and educational design teams have taken a major leap by implementing a 1-year wish list of design and functionality features that make this platform truly a point-of-care clinician-patient collaboration. Each section within the @Point of CareTM platform is a CME activity. Within those sections, the following features are designed to enhance the interactivity and usability of this point-of-care tool:
- Link between physician learning and healthcare outcomes – fully integrates learning and patient outcomes into the clinician workflow, allowing clinicians to adopt change daily and in practice
- Perpetual needs assessment – tracking of clinician point-of-care use and needs facilitates future needs assessment measurement
- Search – allows searching for a word or term throughout all of the content within the platform. Found words/terms will be highlighted as often as they appear within the text
- Full drug database – accessible at the point of care and at the push of a button. Contains all of the evidence-based information needed for all drugs that are approved and available to be prescribed. Continually updated as new information from the manufacturer or FDA is received
- Clinician personalization – each clinician uses the platform in the way best suited to them, accessing key content, their own bookmarked sections, their notes, and patient summaries
- Medical institution customization – opportunity for institution to include procedures and guidelines
- Bookmarking and highlighting – give the learner the ability to “create a book within a book” by tagging content to return to (and refer to on an ongoing basis)
- Notifications – push notifications from clinician to patient
- Social (clinician-to-clinician sharing within the app) – allows clinician to share content via e-mail and other social media outlets such as Facebook and Twitter
- Share Your KnowledgeTM – allows clinicians to post their thoughts and experiences for other learners to see
- Chapter links – links to rich sources of media that make the content more engaging and interactive. Also links to other CME activities and resources
- Polling questions – clinicians can answer a question embedded within a chapter by clicking on an answer choice and then see how their answers compare with those of other learners
- Reference list – offers direct links to each of the journal abstracts should clinicians wish to investigate a source further
- HIPAA compliant – de-identified patient data collected to measure level 6 and level 7 outcomes, and to monitor adherence and compliance in an effort to improve overall patient outcomes
- Level 7 continuity of care record (CCR) and continuity of care document (CCD) – containing the most relevant and timely core health information about a patient including patient demographics, diagnosis, problem list, medications, allergies, and the care plan. Always available at the clinical visit, and all electronic touchpoints, and data analyses
- Synchronization – companion app provides interoperability through the exchange of information and provides for clinician and patient outcomes measurement
- Graphing of data points – dynamic, individualized data charted for simplified analysis
- Patient-based resources – links provided to patient-based resources, giving clinicians the opportunity to download/access information and share it with their patients
Transformation of Learning to Positive Changes in Practice
Most impressive, however, is the knowledge gains and performance improvement seen across this growing learner audience. The @Point of Care™ platform has consistently produced dramatic gains in participants’ learning and intent to make positive changes in practice performance based on the information they learned and retained from this program.
For example, after completing our rheumatoid arthritis activities, 75% of participants were competent or highly competent in their ability to treat and manage RA, an increase of 30% from pre-activity results from the same participants. Those who indicated highly competent tripled post-activity. Furthermore, participants’ practice performance changed as demonstrated in the 45-day post-activity follow-up survey, whereby an overwhelming 87% of clinicians indicated having changed key strategies in diagnosis and treatment.
Bottom line: Clinicians who participated in Projects In Knowledge’s CME RA activities will be more competent in their ability and changed their practice performance.